Distressing plenty of to pay for a high selling price with the round-trip ticket, distressing plenty of that there was a cease —— I have experienced several non-stoppers likely to Cleveland from Albany in past times. It makes me concerned about traveling.
it truly is pitiful to have to report that my numerous emails to Buyer Relations have not been answered as of to this point Oct 29, a total lack of one of the most elementary courtesy toward an eighty four a long time previous First-Class passenger and Frequent Flier….
I used to be on maintain for approximately 40 minutes, with standard ‘updates’ from the supervisor named Tony…who was getting in contact with some unknown Division to examine on the next, missing voucher….when…Of course,, I was Minimize off! I termed again…only for being explained to the wait would be 18-25 minutes. I’m nevertheless ready on this connect with back again. This excursion would be the journey of the lifetime for my spouse, a wounded veteran and cancer survivor.
AA dropped my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check status. It took three days to have my baggage and I had to journey to Panama City Aprt to have my baggage following Tallahassee Aprt obtained it and despatched it to Atlanta then to Computer by Delta.
Gold #6CJY924: Record Locator: EVIXIM Your method wouldn't print boarding move for next leg of journey. Known as Consumer Service: CS educated me I must wait 24 several hours in order to print 2nd leg of journey. Educated CS this was not real. Was placed on hold: CS arrived again and said I was accurate but to attend until 24 hrs to be able to print 2nd leg boarding go.
To I don’t understand how many people trying to get this resolved. I had been so pissed off and about to surrender
I would like to fly this Monday vs Sat but was advised I could be charged a payment. That’s unbelievable , considering I have already been flying with American for more than six yrs and would never ever look at traveling with everyone else at any time.
My other trouble would be that the food vouchers that I've received were not adequate!!! They only gave me $32, for 3 meals! That's not enough to take in a food anywhere in LA, or any place during the airport. I'm anticipated to have three meals from $32 right here with the resort? Not possible!!!
Really unhappy that has a.A. buyer relations. My spouse went to Italy for the memorial of her mother and while she was there she obtained bronchitis with ear infection, subsequently the medical professional recommended her to not fly prior to a person 7 days to clear the infection.
I are actually traveling with American Airways for a few years now and am now very stunned at a current incidence. I had just gotten again from trip to see that my suitcase was missing. American Airlines advised me I was purported to get it back again the next day, but I only got it 2 times later on and found that my suitcase had been ripped open up and wrecked.
We want a prepared verification from American Airways to process our cruise insurance claim. Stating the circumstances of delays over the day we traveled to board our ship.
Incredibly disappointed with AA. Throughout my vacation to NORFOLK from ALBUQUERQUE this time all over on Armed forces Orders – too many difficulties happened which i just can’t forget about and question why some insurance policies exist because they do. Beginning off, my luggage was not tagged correctly coming out of Albuquerque and didn't make the transfer link in DFW to ORF – eight hour hold off with baggage getting to me, which experienced my uniforms for the following day. Sure I received my uniform her explanation in time, but only permitted for ~four several hours of snooze before reporting for responsibility after I drove to airport to have the bag. Not to mention my DoD ID is currently not in your method to allow for TSA pre-Examine…either one of these scenarios usually are not a giant offer and I can easily forget these things while not having to create a comment…the return vacation again to ABQ is my motive. On my return vacation, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than just one hour resulting in me to have a couple of fifteen minute window for my connection flight in CHARLOTTE to PHOENIX. When I observed this restricted window, I attempted to operate with The client service clerk at the gate in NORFOLK to get one thing finished (i.e. notify gate in CHARLOTTE that someone on Military services ORDERS may be a minor late and to hold gate to permit transfer – might have solved what exactly is about to occur)…because quarter-hour was in some “30 minute window†allowance for everything to become performed and that I would've time to help make my transfer – she wouldn't or could not do anything for me.
I paid out yet another $20 for the seat with much more room. You set me in the seat close to an extremely significant person who took in excess of 50 % of my seat.
I am very unhappy together with your customer service!!! I feel it had been less costly for you personally To do that to me than to operate the flight that I was originally on, since the flight wasn't whole.